All orders placed on the website will be processed once you complete the checkout process. Return Policy: All orders are final. No Returns. Damaged Items: If you received a broken piece of our product send us a picture and we will determine if we will accept it back with a refund. **Please Note: Return shipping is at the buyer’s expense** Shipping: Items are shipped 1-3 business days after the order is placed. During Promotional Sales like Black Friday expect delays in shipping due to heavy volume. We do not ship Fridays or Saturdays. any orders placed Friday - Sunday will be shipped Monday. Pre-Orders will ship during the time frame mentioned in the item description. International Shipping: We ship overseas on all items, please contact firstname.lastname@example.org for a quote! Domestic Shipping is calculated at check out All Items are 100% Original: We do not sell any reproductions of any kind on this site! Each piece is thoroughly inspected. Contact Information: Use the site “Contact” tab or email Info@Gonktoys.com Stay tuned!